Turn resident requests into clean, trackable workflows
Die Opsigter gives your scheme a web-based portal where residents can submit requests, complaints, incidents, documents and updates through structured forms while trustees, caretakers and managing agents receive cleaner records and monthly reports.
Most schemes are still trying to manage everything through scattered messages
WhatsApp groups, forwarded emails, missing photos, repeated follow-ups and unclear responsibility create frustration for residents and unnecessary admin for management.
Requests get lost
Important maintenance requests, complaints and incident reports disappear between casual messages, voice notes and unrelated conversations.
No proper record
When trustees need to check what happened, they often have to search through emails, screenshots and WhatsApp messages.
Slow follow-up
If the request is not captured properly from the start, the right person may not receive the right information quickly enough.
Replace the chaos with one clean resident workflow system
Instead of complaints, requests and updates getting lost across WhatsApp, email and verbal follow-ups, Die Opsigter gives your scheme a structured portal where every submission is captured, routed, recorded and reported.
Everything your scheme needs to clean up resident interactions
The value is not only the form. The value is the workflow, the record, the routing and the reporting behind the form.
Residents Portal
A mobile-friendly portal where residents can access the forms, links, documents and information your scheme chooses to include.
Body Corporate Portal
A dedicated portal for trustees and management to access review links, records, documents, reports and scheme information.
Active Workflow Forms
Choose forms for inspections, complaints, incidents, access tags, intercom contacts, maintenance and more.
Email Workflows
Submissions can automatically notify the caretaker, trustee, managing agent and resident with the correct information.
Monthly Reports
Receive a compiled monthly PDF report showing activity across the selected resident forms, tickets and unit activity.
Live Directory
Keep emergency contacts, security contacts and trusted service provider information in one easy place for residents.
Choose the form categories your scheme actually needs
Schemes can choose from a practical forms library grouped by the day-to-day interactions residents and management deal with most often.
Maintenance and Repairs
Inspection requests, maintenance requests, common property repairs, leaks, cleaning, gardens, bins and damage reports.
Security and Access
Access tags, visitor access, contractor access, incident reports, vehicle registration and staff access records.
Communication and Admin
Message requests, intercom contacts, contact updates, document requests, suggestions and feedback forms.
Complaints and Conduct
Complaints, conduct rules breach reports, parking issues, noise complaints and formal resident concerns.
Applications and Permissions
Move in/out requests, pet applications, renovation approvals, insurance notifications, fibre, satellite and aircon requests.
How the workflow works
Each form becomes a clean process. The right information is captured, the right people are notified, and management gets a usable record.
Resident submits a form
The resident completes the correct form and uploads photos or documents where needed.
The right people are notified
The submission is routed to the caretaker, trustee, managing agent or responsible person.
The record is stored
Every submission is stored in a clean record so the scheme can track what happened.
Monthly reports are created
Management receives a monthly PDF report showing activity, tickets and unit-level patterns.
What management gets back
Cleaner records, better visibility and fewer scattered WhatsApp follow-ups.
Simple monthly packages
Start with the Residents Portal and Body Corporate Portal, then choose how many active workflow forms your scheme needs.
Starter
Includes up to 5 active workflow forms.
Standard
Includes up to 10 active workflow forms.
Premium
Includes up to 20 active workflow forms.
Cleaner communication, better records and less admin pressure
Residents get a simple place to submit requests. Scheme management gets clearer records and better oversight.
Quick answers before you enquire
Is Die Opsigter a managing agent?
No. Die Opsigter supports the existing trustees, managing agent, caretaker and scheme management process. It is a communication, workflow and record-keeping system.
Do residents need to download an app?
No. The portal is web-based and mobile-friendly, so residents can access it from a link.
Can each scheme choose its own forms?
Yes. Each scheme can choose the forms it wants included in its Die Opsigter system.
Can we add more forms later?
Yes. A scheme can start small and add more active workflow forms as needed.
Is setup included?
Standard setup is included in the packages. Highly custom or complex workflows may be quoted separately.
Give your scheme a better way to handle resident requests
Replace scattered WhatsApps and lost requests with a cleaner portal, structured forms, automated notifications and monthly reports.